![]() The spokesperson added: 'The team is continuing to work hard, and as swiftly as possible, to process the refunds due under the Package Travel Regulations to our remaining customers. This represents 94 per cent of the amount due a refund under the Package Travel Regulations and over 92 per cent of customers. To date, it says it has refunded £7.2million to over 5,790 customers. This is Money got in touch with Teletext to ask the firm why these customers - and many others - had received no refund yet.įortunately, it said the three above customers had now been fully refunded - but it is still working on paying other passengers back. However, she still hasn't received this and it has been nearly a year since she was due to travel. She was told she could apply for a refund for the £1,005 as of January 2021 which she did. 'After waiting three months, we only received a refund for the voucher amount and have since not had any more information about getting our full refund back.'Īnother customer, Natalie, was due to travel to Faro with two friends in October 2020 but this was cancelled due to the pandemic. 'The following day I spoke to someone who confirmed the full amount would be refunded but said it would be in two separate payments. 'When calling multiple times, where wait times exceeded four hours, we finally got through to someone who said they would refund the £7,257.30 but not the amount from the vouchers. Teletext Holidays continues to face criticism for its response to the pandemic & its customers The stronger pound will curb inflation, says HAMISH MCRAE: Sterling's climb against the dollar could continue.Britain is bottom of Europe's table for installing heat pumps - and we'd need to improve tenfold to match France.As food inflation soared these household favourites almost tripled in price.ALEX BRUMMER: Energy prices are coming down with a bump but will inflation follow suit?.City watchdog plots crack down on 'finfluencers' in shake-up of social media financial promotions rules.Best places to take a driving test REVEALED: Shortest waits and highest pass rates revealed with a new tool.Ten stocks that could profit from the AI revolution - and what investors need to consider.I invested £100k in wines but never received them, can you help? TONY HETHERINGTON investigates.DJ Annie Nightingale is 83 and owns her own flat but has no pension: 'I hate the 'R' word.Jay Kay is selling his rare 1958 Bentley convertible that starred in the Love Foolosophy video - here's how much it could fetch.London-listed fund manager Gresham House snapped up by private equity firm Searchlight Capital for £470m.South East Water slumps to a £74m loss due to extreme weather.DFS Furniture warns profit will come in towards bottom end of forecasts as cost of living crisis hits wider market.Ladbrokes owner Entain buys sports data analytics company Angstrom Sports in deal worth up to £203m.Hargreaves Lansdown chair Deanna Oppenheimer reportedly stepping down, says Sky News.BUSINESS CLOSE: DFS Furniture profits jump Entain buys data firm for £122m Private equity group swoops on London-listed Gresham.Are you one of the 1.7million people now facing tax on their savings as rates rise? Three ways to cut your bill.High food prices and price shocks may be sign of things to come: Can you invest to protect against inflation?.Has the property bubble burst at last? House prices could fall and then drift down for years to come as mortgage crunch hits. ![]() Sellers STILL want more for homes despite the mortgage crunch: Asking prices have edged up 2.3% since the start of the year.What would YOU want to spend 25% tax-free pension cash on? We look at whether you should you take it all or keep it invested.How do we cash in the £30,000 in Premium Bonds my father left my mother - and will we need probate?.The rise of the retired renter: A million pensioner households will be tenants in a decade's time.I'm missing NI from 1977 to 1984, have I lost out on state pension: Steve Webb explains how to check if £1bn underpayment scandal affects you. ![]()
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